Is this you?
You aren’t hitting your KPIs & don't know why
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You want to improve the user experience of your product
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You experience process bottlenecks that slow down your development pipeline
​​You have difficulty gaining clarity & alignment on what you're building
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You are unsure what to work on next & need to create a roadmap that helps plan for the future
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You want to apply a more user-centric approach but aren't sure how
I can help...
Strategy
I help deliver effective data-informed strategies that help shape product roadmaps, support user needs and business objectives, services include:
UX Reviews
Evaluating products or features to identify user pain points and usability issues, delivering prioritised recommendations based on their impact on users and business objectives
Competitive Analysis
Assessing competitor products to identify strengths and weaknesses, empowering your team to make informed decisions that enhance product value and user experience
Workshops
Facilitating collaborative sessions for ideation, feature planning, customer journey mapping and prioritisation, guiding your team through problem solving, aligning on vision and goals, and crafting effective design solutions
User Research
Planning and conducting a range of user research methods to gather actionable insights that inform and guide product decisions.
Requirement Gathering & Documentation
Collecting and documenting product requirements, user stories, and acceptance criteria to keep your team aligned and focused on delivering value that meets user and business needs
Product Roadmap Planning
Aligning user and business needs to define strategic direction, while helping your team prioritise initiatives effectively, maximising value and impact whilst accounting for budget, resources and timelines
Operations
I implement processes, streamline workflows and integrate data-informed frameworks seamlessly into development pipelines, resulting in increased operational efficiency and user-centricity, services include:
Project Management
Planning and coordinating design activities in line with roadmaps, and mitigating risks to your schedule
Optimising Internal Workflows
Implementing processes and workflows that ensure your team has the right tools to succeed, including integrating a tailored design and research framework into your development pipeline
Training and Guidance
Coaching, mentoring and guiding your team on UX best practices and methods through presentations, workshops and knowledge sharing sessions
Scrum Facilitation
Leading Agile ceremonies like sprint planning, stand-ups, and retrospectives to keep the team focused and productive