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Is this you?

You aren’t hitting your product KPIs & don't know why

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You need help balancing user, technical and business needs

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You experience process bottlenecks that slow down your development pipeline

​​You have difficulty gaining clarity & alignment on what you're building

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You are unsure what to work on next & need to create a roadmap that helps plan for the future

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You want to make informed decisions using data but aren't sure how

I can help...

Product Discovery & Decision-Making

I help your team leverage data effectively, problem solve, and create product roadmaps that support both user needs and business objectives, services include:

User Research

Planning and conducting a range of user research methods to gather actionable insights that inform and guide product decisions.

Competitive Analysis

Assessing competitor products to identify strengths and weaknesses, empowering your team to make informed decisions that enhance product value and user experience

Workshops

Facilitating collaborative sessions for ideation, feature planning, customer journey mapping and prioritisation, guiding your team through problem solving, aligning on vision and goals, and crafting effective solutions

UX Reviews

Evaluating products or features to identify user pain points and usability issues, delivering prioritised recommendations based on their impact on users and business objectives

Requirement Gathering & Documentation

Collecting and documenting product requirements, user stories, and acceptance criteria to keep your team aligned and focused on delivering value that meets user and business needs

Roadmap Planning

Aligning user and business needs to define strategic direction, helping your team prioritise initiatives effectively whilst accounting for budget, resources and timelines

Some of my results

76% increase
in click-through rate
[target 33%]
Hungry Shark World update for Ubisoft

18% increase
in retention rate
[target 10%]
Hungry Shark World update for Ubisoft 

£250,000
saving per year

New online tool for Waggel

Operations

I facilitate end-to-end Agile development process, from concept through to delivery, managing across multiple workstreams and functions, and optimising processes to help your team work efficiently and deliver value consistently, services include:

Project Management

Planning and coordinating activities in line with roadmaps, whilst mitigating risks to your schedule

Internal Workflow Optimisation

Implementing processes and workflows that ensure your team has the right tools to succeed, including integrating a tailored design and research framework into your development pipeline

Agile Facilitation

Leading Agile ceremonies including sprint planning, stand-ups, and retrospectives to keep the team focused and productive

Training and Guidance

Coaching, mentoring and guiding your team on best practices for Agile and development processes UX best practices and methods through presentations, workshops and knowledge sharing sessions

Nat managed to hold on to a lot of complexity and prior work and move the project forward at a critical time under considerable time pressure, while implementing much-needed process improvements, helping bring clarity to processes. You'll get academic rigour with a ton of industry experience.​​

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Daniela Fontes, Product Manager Live Ops

Testimonials
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